You may return the items delivered to you within 7 days upon delivery date by return shipment . Note that all shipping return costs are to be paid solely by the customer. In such a case you will receive a refund equal to the returned product’s value. Shipping and handling charges paid on your original shipment are non-refundable and will be deducted from any money refunded to you. Please allow 5 working days once we receive your product to process your return.
We do not offer any exchange or refund on custom made bags orders.
If you exchange a product with a new item that is of lower value will refund the difference via your original payment method .
All items should return to us unused, in their original packaging and with their tags attached. We will not accept any items that are scratched, damaged or soiled and we may send them back to you and/or a refund or exchange will be refused.