Shipping and Payment methods

/Shipping and Payment methods
Shipping and Payment methods2018-04-28T10:17:11+00:00

PAYMENT

We take good care the payment methods through this website are secured.

Payment can be made by PayPal  and any other method which is stated on this website. Your card company may undertake a security check in order to confirm the identity of the person placing the order.

In case your card company refuses or does not authorize the payment, then we are not liable for any delay or even non-delivery.

We accept Cash on Delivery only for deliveries within Greece and Cyprus.

DELIVERY and INSURANCE

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. 

Estimated delivery times are to be used a guide only and commence from the dispatch date.

We are not responsible for any delay caused by relevant custom authorities.

We insure each purchase whilst in transit and till the products are delivered to the address you provided us with.

Upon delivery of the purchased products, we require your signature, at which point responsibility for the products passes to you. If you have specified another person as recipient of the purchased products, then their signature serves as evidence of fulfillment of the delivery and likewise transfer of the responsibility.

Please check the package is not damaged before signing.

TAX AND CUSTOMS

Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non E.U. country, you might be asked to pay further duties at customs’ control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities control over possible additional charges or inspections.

SHIPPING INFORMATION

Shipping within Greece is carried out by courier and a flat rate of 5 euros is applied for shipping services with every order. Only for Greece and Cyprus we also provide a Cash on Delivery service. Estimated delivery time is one (1) working day after dispatch date. Estimated delivery times are to be used a guide only.

Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse. For handmade products delivery time may be from two to ten working days.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

Please make sure that the shipping address you provide is correct as we are unable to redirect orders once they are on their way to you.

We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

DELIVERY COSTS

For shipping in Greece the delivery cost is 5€.  For orders over 60€ shipping in Greece is free.

For shipping in Cyprus the delivery cost is 15€.  For orders over 120€ shipping in Cyprus is free.

International shipping

Destination                                                                             Cost            

Albania, Austria, Belgium, Bulgaria,

Czech Republic, Denmark, Estonia, Finland,

France, Germany, Ireland, Italy, Latvia,                              15€

Luxembourg, Lithuania, Malta, Netherlands,

Portugal, Romania, Slovakia, Slovenia, Spain,

Sweden, UK, Monaco

For orders over 150€ shipping is free.

Destination                                                                           Cost    

Russia, Belarus, Canada, Croatia, Egypt,

Iceland, Israel, Jordan, Lebanon, Norway,

Qatar, Switzerland, Syrian Arab Republic,                         20€

Turkey, Ukraine, United Arab Emirates,

United States

For orders over 170€ shipping is free.

Desination                                                                           Cost

Algeria, Andora, Angola, Argentina,

Armenia, Australia, Azerbaijan, Bahrain,

Bolibia, Boznia and Erzegovina, Brazil,                            25€

Chile, China, Colombia, Gibraltar, Fyrom,

Mexico, Poland

For orders over 200€ shipping is free.